Privacy policy

Who is responsible

Rivet Rascals is provided by MiGame Oy, Helsinki, Finland, Finnish Business ID 2254874-7. MiGame Oy is the controller of personal data it receives through this website or support. Contact support@migame.fi for support or any privacy request.

What stays on your device

The game stores progress, builds and their names, settings, rewards and cosmetic-access records locally. No Rivet Rascals account is required. We do not automatically receive your saves, build names or gameplay history.

The game has no advertising, advertising identifiers, tracking SDKs, public player profiles or gameplay AI services. It does not request access to your location, microphone, camera, contacts or photo library to play or render workshop pictures.

Local diagnostics and sharing

To help investigate problems, the game automatically keeps one small window of recent gameplay diagnostics on your device: up to 192 observations, 90 minutes and 64 KiB. It contains game and content versions, broad action categories, battle results, elapsed intervals, recording gaps and a random identifier for that window. It excludes names, typed text, device identifiers, full builds, full saves, recordings and purchase receipts. Nothing is automatically sent to us.

Separate local counters record aggregate activity. A support summary can include app versions, iPhone or iPad device class, progress totals, sync status and whether Club is active. You can review diagnostics before sharing. Email includes your sender address and whatever message or attachments you choose to send.

A full save export is a separate action containing progress, saved build names, settings and reward history. Workshop pictures and blueprint codes are shared only through your chosen destination. Blueprint codes describe a chassis and part placements, rather than your build name or a public profile. The destination's privacy rules apply to copies you share.

Apple purchases and optional iCloud

Apple processes in-app payments and subscriptions. The game uses verified transaction and subscription information to establish and restore eligible access. We do not ask for payment-card details or your Apple Account password. Apple handles its services under its privacy policy.

If you enable optional iCloud synchronization in a version that supports it, game-save information and revision records are stored in the app's private CloudKit area associated with your iCloud account. Local play remains available without sync. Turning sync off stops synchronization; it does not erase existing cloud copies. Apple purchase restoration and game-save recovery are separate.

Website and support data

This website does not use advertising trackers or third-party analytics. DigitalOcean provides hosting and processes connection and request information, such as IP addresses, requested pages, request times and browser information, to deliver and protect the site. Visiting the website does not give it access to your game save.

When you email us, we receive your address, message, any name you include and your selected attachments. We use them to reply, investigate the issue and improve the relevant feature. Sending diagnostics or a full save is optional. Please send only what is needed and remove unrelated personal information.

Cloudflare protects website delivery using the essential __cf_bm cookie, which expires after 30 minutes of inactivity. Cookie details.

Why we process information

We handle support needed to provide a purchased service under our contract with you. Other enquiries, voluntary bug reports and site security rely on our legitimate interests in answering users, fixing faults and protecting the service. We also process information when necessary to meet legal duties or establish, exercise or defend legal claims. We do not sell personal data, use it for targeted advertising or make decisions with legal or similarly significant effects through automated profiling.

Recipients and international processing

Access is limited to people and service providers who need the information for support, hosting, security or legal duties. These include DigitalOcean for this website and the email services delivering support correspondence. Providers acting on our behalf must protect personal data and use it for the contracted purposes. Apple and destinations you choose when sharing apply their own terms and privacy practices.

Providers may process information outside the EU or EEA. Where an international transfer requires safeguards, we require an applicable adequacy decision or another lawful mechanism, such as the European Commission's standard contractual clauses. Contact us for information about the recipients and safeguards relevant to your request.

Retention and deletion

Local recent-diagnostics windows are replaced as you play. Saved diagnostics expire after 24 hours; expiry is checked when the app resumes or the diagnostics screen is opened. You can delete the window in Settings; later gameplay starts a new one. Aggregate counters have a separate clear control. Deleting local records does not delete copies you exported or sent.

The game's confirmed reset action starts fresh and preserves a local recovery copy. To remove remaining local game data, use your device's controls for deleting the app and its data. Device backups, exports and any optional iCloud copies have separate controls. For supported iCloud sync, manage stored app data through Apple's iCloud storage controls. There is no separate Rivet Rascals account to delete.

We retain support correspondence and technical records only as needed to handle the request, investigate relevant follow-up issues, protect the service or meet legal obligations. The purpose, sensitivity, unresolved issues and applicable legal periods determine retention. Ask us to delete correspondence or attachments at support@migame.fi; we will explain any information that must be retained.

Your rights, younger players and changes

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. We may need proportionate information to verify a request. You may complain to your local authority or Finland's Data Protection Ombudsman.

Younger players should ask a parent or guardian before purchasing, contacting support or sharing information. If a child's personal information has been sent to us without any permission required by law, contact us so we can address it. The game does not require children to provide names or contact details to play.

We update this page when our practices change and show the revision date above. Material changes affecting your choices will be explained through the relevant service before they apply.